PC & Mac — problem solving, step by step
Something broken? We'll walk you through it.
Tell us what's happening and get the exact steps to fix it — tested on real machines, timed to the minute, written in plain English. Windows and Mac both covered.
Tip of the day
PlatformWindows
On Windows 11, Power mode → Best performance trades more power use for more speed. Best on a desktop or plugged-in laptop.
PlatformmacOS
Hover the text in any photo or screenshot. When the pointer turns into a cursor, select and copy it like normal text.
Most common problems
The problems people bring us most often. Difficulty and time up front — every card starts with the fix that actually works.
Win 10 / 11 · Speed
Fix 'My PC is slow all of a sudden' — the order of attack
When a fast PC suddenly crawls, it's almost always one of four things. Check them in this order.
Any · Maintenance
Fix a PC that overheats and fans like a jet engine
Loud fans usually mean dust, not a failing fan. A clean-out often fixes half of all 'my PC is slow' tickets.
Win 10 / 11 · Windows
Stop your PC from sleep-glitching your network
Ethernet that drops right after wake-from-sleep, or Wi-Fi that needs a manual reconnect — it's the NIC trying to save power
Win 10 / 11 · Windows
No sound? The four-minute fix
Most 'my PC has no audio' tickets are the wrong output device selected after a driver update or a plugged-in headset.
macOS · Mac
Speed up a sluggish MacBook
Old MacBooks slow down for boring reasons: background apps and effects. Both are easy to tame.
Win 10 / 11 · Gaming
Stop games stuttering — the 5-point checklist
Most 'random lag spikes' trace back to one of five mundane causes. Knock them all out.
Win 10 / 11 · Cleaning
Clean up temp files and browser cache properly
Temp files and caches pile up gigabytes over months. They're safe to delete — that's what they're for.
Win 10 / 11 · Maintenance
Fix a blue screen (BSOD) without panicking
A blue screen looks dramatic but it's usually Windows protecting itself from a bad driver or a flaky stick of RAM. The stop code tells you which.
Not sure what's wrong?
Tell us what you're experiencing — pick the closest match and we'll point you at the fix that works, starting with the first three steps.
Select a symptom above to see the most likely fix.
Browse by category
Every fix is grouped by what it does. Jump straight to a category — the counts are live from the library.
91 fixes · Windows 10 / 11
49 fixes · macOS, Intel + Apple Silicon
Featured fixes
Tested step-by-step solutions, straight from the library. Pick your platform:
Windows
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01
Fix 'My PC is slow all of a sudden'
The order of attack when a fast PC suddenly crawls · 15 min
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02
Stop games stuttering — the 5-point checklist
Lag spikes usually trace back to one of five mundane causes · 15 min
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03
Protect against ransomware before it's too late
Controlled folder access, memory integrity and a backup that actually saves you · 20 min
Mac
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01
Speed up a sluggish MacBook
Background apps and effects are usually the culprits · 5 min
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02
Free up disk space with Storage Management
See what's eating your drive, then evict it automatically · 5 min
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03
Set up Time Machine properly
Hourly, version-by-version backups of your whole Mac — and how to test a restore · 20 min
Recently updated
The guides we've touched most recently — current settings paths, refreshed steps.
Win 10 / 11 · Maintenance
Laptop battery life on Windows: make it last longer
Laptop battery life on Windows comes down to what runs in the background, how bright and fast the screen is, and how the battery is charged. Power & battery shows all three, and a one-line report tells you if the battery itself is worn.
Win 10 / 11 · Windows
Fix a microphone no one can hear
'You're on mute' is usually a mute switch, Windows listening to the wrong input, or microphone access switched off for the app you're calling from. Windows' own microphone test tells you which in a minute.
Win 10 / 11 · Windows
Fix a webcam that won't turn on
A webcam showing black or 'no camera found' is nearly always switched off or blocked — by a shutter or camera key, a privacy setting, or another app holding it — before it's the driver. The Camera app and its error code tell you which.
Win 10 / 11 · Speed
CPU at 100% on Windows? Find the culprit in Task Manager
CPU at 100% on Windows is either normal work — a scan, an update, a video export — or one process stuck working flat out. Task Manager tells you which in a minute, and what to do depends on the name at the top.
The monthly routine
Keep your computer healthy: six things, once a month, about an hour total. Tick them off as you go — your progress is saved on this device.
0 of 6 done
- 140Tested fixes
- Win + MacBoth platforms covered
- 6Step monthly routine
- 1–60 minEach fix, timed
Can't find your problem?
Tell us what's happening and we'll point you at the fix that works.